We are still in a new world of work, so it is important that we continue to work from home when we can. We have already adapted to a world where remote teams have become the norm. However, to ensure that our teams are effective, a new management approach is required. It can be difficult from afar to keep teams motivated, productive, and empowered in their work. However, there are strategies you can use to support your team and ensure that your business continues to run smoothly.
Maintain commitment and motivation
It is understandable that the first few days or weeks of this current climate resulted in a flurry of activity. Employees and teams – all of us – want to show that they are ready to embrace new communication methods and work practices. And maybe there was a bit of adrenaline involved in this new routine from home ?!
However, the first few days are difficult to maintain in the long run, which is why it’s important to have a rough schedule and regular check-ins. Don’t forget that some employees may find a relatively large flow of communication and change difficult. Therefore, a measured approach can be very helpful. Adapt to the personalities and needs of your team, your colleagues and your leadership.
Working from home requires a different mindset and you need to give your team members a chance to get used to the new system. Team calls can help improve work morale, especially if you make the calls a topic of discussion or give them an informal edge and get to work. You must also appreciate the flexibility of the modern world of work, which seems to have accelerated incredibly over the past few months! Not all employees can sit and work during normal office hours, which has to do with home study and so on. So keep that in mind to keep employees motivated and motivated.
This is how we all have to live and work these days, but it can be difficult to get used to. Or you can try to adopt the “It doesn’t matter when or where the job is done, as long as it is on time and at least of the required quality” mentality to cope with variable hours.
The way we are currently working may last for some time, so we need to adjust to it and get on with it as best we can. From a management perspective, this means finding ways to effectively motivate and strengthen your team in its roles.
Have regular meetings without overwhelming employees with daily calls. Adapting to change is essential and, as foreseen in some sectors, can be easier than we think. But it’s not always easy for everyone. Mastercard, for example, has reported tremendous adoption of the use of contactless payments, which shows that consumers were quick to adapt to this change. The same applies to video conferences and Zoom calls at many workstations. The regular weekly team chat has become a planned Zoom call, and we just can’t underestimate the power of this tool.
While a standard phone call can keep the updates going, video conferencing and calling allow for a more personal approach that many of your employees will appreciate. (Though some just don’t – so respect their preferences and play along.)
Create a secure virtual workspace
In order for teams to feel confident working online, you need to do more to ensure their work environment is as secure as possible. A standard office security protocol simply no longer offers the required level of protection. With this in mind, it should be the job of management and leadership teams to provide all employees with the information and tools they need to feel safe at work.
VPN use has been standard in countries like China where censorship is rampant, but it can actually simply help keep your network secure. Although many consider VPNs complex and not entirely sure how to use them safely, many people use them daily to access geo-restricted content on streaming platforms like Netflix, whose huge traffic heights show how popular they are around the world for content is.
Remote first SaaS boom
The demand for software to improve the remote working environment has never been so high. Many companies are seeing demand like never before. SaaS companies have been able to capitalize on this huge boom with an enormous amount of new applications in successful existing tools. This of course also includes well-known brands like Zoom and other companies like FreeConferenceCall, BrandDive and LogMeIn or simply finding cloud storage that is suitable for you and your teams.
The main growth activity for SaaS companies is new customer acquisition, which is currently stifled for many companies. 59% of SaaS companies rate renewals and customer loyalty as the second most important. Companies are testing many different tools to support their new remote work teams. This gives companies in the SaaS sector the opportunity to demonstrate their work and use their skills to avoid churn and retention and to attract new customers.
Combine technology and personality
The software and technology out there are designed to make working from home and remote teams as easy as possible and help make this time easier to navigate and even enjoyable and productive.
This technology is the starting point, but what you do with it will help your teams navigate these tough times and make sure they are working effectively despite their separation. Combining the technology available with personal skills to motivate and empower your team is currently the key to successful management. Easier said than done … but achievable.